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   Technical Support Engineer @ Royal Datamatics Private Limited

  Interview Dates

7, 8, 9, 10, 11, 12, 14, 15, 16 - Sept - 2020

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Experience

0 - 1 Years


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Specialisation

IT-Software , Desktop Support, Network Administration

Location

Delhi

Qualification

B.E./B.Tech, MCA/PGDCA, B.Sc, BCA/BCS

Key Skills

Technical Support, System/ Network Administration, Phone & Remote Support


Job Profile



We are looking for freshers to train them on our software product and start working as a Technical Support Executive in the Industry. After the training period the person will be able to deliver the following responsibilities:

He/ She will be able to:

Provide technical support to end-users via Phone & remote support.
Gain basic Knowledge on System Administration and Network Administration.
Work with clients/ employees to identify their requirements and complaints.
Must have improved communication/ interactive skills.

Identify issues and assign them to appropriate stakeholders.
Create and manage support cases according to all severity levels.
Follow up on open support cases and provide timely updates to clients.
Update self-help documents to fix problems and full-fill the requirements.
Follow up and make scheduled call backs if necessary.

Walk-in Date/ Time:
7th - 16th September 2020, 10.00 AM - 4.00 PM

Venue Details-
Royal Datamatics Private Limited
D-104, Okhla Industrial Area, Phase-1,
New Delhi - 110 020

Contact Person- Amit Dogra  



About Company



We are a 20 years old software services company that provides development and implementation services for US and Indian Corporates. Our flagship ERP product - APPS is recognized as one of the best software solutions for the textile industry. In addition to this we do extensive E-commerce and web based application design and development work for US based companies.We have tie-up with a US services firm to provide offshore technical support and system administration services.

Our other ERP product - Bluekaktus is an easy to use cloud-based platform that is highly flexible, scalable and specialized to meet the needs of the fashion industry. It offers an end to end solution to the global fashion supply chain right from the retail customer to the manufacturer.



  Walkin Dates



7, 8, 9, 10, 11, 12, 14, 15, 16 - Sept - 2020
 

Walk-in Address

Royal Datamatics Private Limited, D-104, Okhla Industrial Area, Phase-1, New Delhi - 110 020

Email Address

Direct Walk-in Drive

Contact Number

Not Provided


Important Note: Please confirm with concerned recruiter before attending walk-in interview to avoid any inconvenience.
If unable to appear for this walk-in drive, then you may send request with updated resume to e-mail address (if mentioned)..

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