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   Technical Support Engineer @ Prayosha Food Services Private Limited

  Interview Dates

21, 22, 23 - Dec - 2019

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Experience

1 - 6 Years


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Specialisation

Operations/Customer Service , Technical Support, Customer Service (Voice), Customer Service (Web)

Location

Ahmedabad

Qualification

B.Sc, BCA/BCS, B.E./B.Tech

Key Skills

Technical Support, Desktop Suppot. IT Help Desk


Job Profile



Candidate should have proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role. Hands-on experience with Windows/ Linux/ Mac OS environments. Good understanding of computer systems, mobile devices and other tech products. Ability to diagnose and troubleshoot basic technical issues

Familiarity with remote desktop applications.
Excellent problem-solving and communication skills
Ability to provide step-by-step technical help, both written and verbal
Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus.

Job Responsibilities:

Research and identify solutions to software and hardware issues.
Diagnose and troubleshoot technical issues, including account setup and network configuration.
Ask customers targeted questions to quickly understand the root of the problem
Talk clients through a series of actions, either via phone, email or chat, until they've solved a technical issue.
Ensure all issues are properly logged.

Walk-in Date/ Time:
21st - 23rd December 2019, 11 AM onwards

Interview Venue:
Prayosha Food Services Private Limited
Unit 81, Titanium, Corporate Road Prahladnagar,
Ahmedabad - 380 015.

Contact Person - Aarfa Neha
Phone No. 8155009175  



About Company



At Petpooja we strongly believe that our team is at the core of everything, the reason that we have a great product. We strive to create an inclusive environment that is fun for every individual employed in the company, be it the developers or the integrations and menu teams. We hire people who are committed and want to achieve something larger in life, nurture them, present them with opportunities to grow and upskill and promote them to higher roles when they excel.

The senior team at Petpooja has been with us with for an average period exceeding 5 years. This promotes a strong foundational culture in new employees and creates a right of passage which upholds the culture that we started the company with. The vast experience also brings strong F&B domain knowledge which ensures that we solve real-world needs of our merchants.



  Walkin Dates



21, 22, 23 - Dec - 2019
 

Walk-in Address

Prayosha Food Services Private Limited, Unit 81, Titanium, Corporate Road Prahladnagar, Ahmedabad - 380 015.

Email Address

Direct Walk-in Drive

Contact Number

8155009175


Important Note: Please confirm with concerned recruiter before attending walk-in interview to avoid any inconvenience.
If unable to appear for this walk-in drive, then you may send request with updated resume to e-mail address (if mentioned)..

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